Reservation Policy

Reservations will be a $50 non-refundable fee on all bounce houses, water slides and package deal items as we can not re-rent an item once we reserve it. The balance of rental must be paid in full on delivery day in cash or with credit/debit, with a handling fee of 3.5%. We do not accept personal checks.

Weather Policy:
During periods of severe weather conditions (rain, high winds, etc.) for safety reasons, we reserve the right to cancel your reservation. On the day of your event rental, if weather conditions are predicted to be extreme or severe, we will allow you the option to proceed with accepting your rental or not. We recommend rescheduling your rental with us, as we do not give refunds on deposit and or full payments. We understand that the weather is unpredictable and do apologize for any inconvenience, however we always do our best to accommodate our customers!

Cancellation Policy:
Cancellations are to be made within 24 hours of delivery. Deposits will not be refunded, however if cancellation is made within 24 hours of delivery we will be able to reschedule you and apply your deposit to the newly scheduled date. We advise all customers to keep track of the weather the week of your event, as we do the same on our end. Once set up is completed, we will not be able to refund the customer should weather conditions take a turn for the worse.